One of my friends just moved into his new house and wanted to get a decent internet connection, so he called several companies and chose what he thought was the best plan for him. The internet supplier called him few weeks later and here’s the conversation that took place:
X:Hello
Hi
X: We are contacting you regarding the internet plan you’ve requested. U asked for the 6mb plan right?
Correct
X: Unfortunately ur phone line cannot handle more than 2mb
How come?
X: We r not responsible for that. We just check with Ogero. So which plan do u want? The 4mb or 6mb?
I dont get it. U just told me I can’t have more than 2mb
X: Yes sir but we only offer 4 and 6mb for this plan.
But I can’t use any of them. You just told me that. You want to pay for a speed I can’t use?
X: Of course not but these are the offers we have.
U do realize half of Lebanon can barely get 1 or 2mb right?
X: You should contact Ogero for that. We are not responsible.
Ok I will do and let u know
X: Great so I sign you up for the 4mb plan? Right?
What?
X: I just want to know which plans u r choosing.
Dude Chou ostak? Why would I pay for a connection I can’t use? I ‘ll see what to do and let u know.
X: ok I’ll keep it as 4mb for now.
Whatever. Bye
I am currently signed up at my parents’ place to the 2MB Ogero connection (minimum speed) yet their phone line cannot handle more than 1MB and I’ve been asking for years if we can fix this problem but in vain. The only way to get a decent connection outside Beirut is through a 3G/4G dongle even if it costs more.