AlloFail started in June 2012 in Lebanon by a group of non-sectarian and politically independent Lebanese individuals, which includes a lawyer, a telecommunication engineer and Lebanese PR experts in a bid to exert pressure on the mobile operators to provide better products and services by listening to and acting upon customer complaints. [Naharnet]
I am not sure how much of a difference this initiative will make but it’s worth giving it a try for sure.
You can follow them on Twitter [Here] and join their Facebook page [Here]
Thanks Sandro