This is an email I received from Karim, a big fan of the blog.
Man yesterday i was at work n forgot to get food from home, so i decided to go to zwz to have the famous jibneh wu hotdog which i usually like to have.
usually it’s for 7,500 L.L maftou7a mashrou7a which I believe is expensive but whatever…I was shocked to find out that it is now 10,500 LL ! copy of bill attached… for some extra pieces of hotdog! so ur paying 3,000 LL FOR FEW EXTRA PIECES OF HOTDOG!!! the whole friggin canister of hotdog containing like 8 full hotdogs is less than 3,000 LL.
Not only that, when I was upon eating what do i find?!?! some za3tar & oil on my jibneh wu hotdog!!
at least have the courtesy of using a clean knife when cutting my way way way overly priced jibneh wu hotdog!
I was there with my girlfriend a few days ago and our bill came up to 45,000 LL for ordering a Halloum w/Bacon, Spicy Chicken, Labneh and two teas. It’s ridiculous, you’d believe you were ordering gourmet sandwiches.
(oh yeah) We also ordered Cheddar Fries.
This is it Patrick…the Cheddar fries…they’re gold plated as well
yeah it is more expensive than chez Paul!
you should be glad there’s no tomatoes on it, or else it would cost like 25,000!
Damn that looks yummy!
Stop thinking about your stomach Najib 🙂 you’re on a diet!
Aslaaan the whole restaurant system in Lebanon is run my mafias,not only ZWZ but also Crepaway,the pubs and their ridiculous prices 10 $$ for a cocktail ,it’s not like that in Europe,and also the Club Sandwiches,they think they’re serving gold???
last time i went to ZwZ tolo3le sperm bil djej 3al 3ajine , Tfeh shou sayir mkal3at wou ghale hal mahal
Sorry to ask you that Tim,
but how did you know what sperm tasted like?
Dear Karim (or to anyone who might help in delivering him this message),
We really appreciate your feedback and apologize for what happened with you.
That’s why, we’d be very grateful if you send us your mobile number to “marketing@zaatarwzeit.net” for our Customer Experience Department to contact you.
Awaiting your reply.
Thank you,
Zaatar W Zeit Team
ZWZ, apologizing for what.. for being expensive ??
Hypocrisy at its best..
Guys do anyone of u have an old menu of ZWZ ??
It would be interesting to do a comparison !
This is freaky, I was discussing this issue with my friends today.. in fact it’s not just zwz.. it’s roadster too.. the dinermightburger(without fries or coke) is now priced @ 12500LL !!!! wtf??+ coke + fries= 20000???
as for zwz be brave and order a halloum w kashkawen + veggies.. any one dare to guess the price??
I always hear people complaining about the expensive prizes at zwz, yet everytime I pass by this place it’s always packed!
I stopped eating at both!
It is not because it is the best, but because it is the most expensive…For anybody complaining about expensive ZwZ you are wrong and here is why: ZWZ sells manakish something you can find done a lot better by mom and pops “fern” just few meters away from any ZWZ I am sure…So please dont nag ZwZ is there for the experience so don’t you want to chat go sit in a coffee shop enjoy a healthier drink “coffee or tea” and a better atmosphere…
guy you should excuse ZwZ, rent is getting expensive these days, and the zaatar is being imported from zyria, tea from china, cheese from france, milk from denmark, chiken from sweden, everything is becoming exquisit at ZwZ, once they get the taste of fame, and made the profit, they take for granted that they have built a family of customers, soon enough you;ll find them firing emplyees and naggin …
oh and i forgot to mention that the cleaners are imported from SOMALIAAAAAAAAAAAAA
BTW, i don’t go there anymore but for the whole time i was at AUB a year ago the AC in their Hamra location was never working so u can never sit there for more than 5 minutes and they used to close their upper floor when the ground floor was full for no apparent reason…it happened twice with ac story and once with the floor being closed since then…I looked around and the alternatives are plenty and a lot a better 😉
Dear ZwZ team, I appreciate the quick feedback. it shows that you value cutomers, and underlies your professionalism. However the major problem in my opinion is the unjustified escalation of prices in your products. this is a majore issue which I beleive is beyond customer service, hence providing you with my phone number will not solve the problem in my opinion. I think that your top management needs to re-evaluate their prices as opposed to what they are serving and come up with a just pricing system. at the end of the day, you are a local restaurant and you serve lebanese mou3ajanet. the combination of both factors should result in much lower prices that what you are asking for. Is it possible that your jibneh hotdog is more expensive than the chicken avocado sandwich at chez Paul?! please consider this as constructive criticism, not just throwing comments. I hope you can solve this because enjoying a meal in a local boulangerie should not be the same as having a gourmet lunch at a parisien bistrot! thank you.
KM, you should not ask for management to rethink of their prices. It is just an healthy expensive tiny place. You should just stop going to this place (incl roadsters).
I used to be a ZWZ regular, but after 18 month out of the country, I went to the same sodeco branch, where it all started, for my favorite Halloum w bacon with a coke…bottom line 9500ll. that was in octobre 2007, been boycotting the place ever since.
the first time i had the same order i paid 5000ll in 99, now it’s almost triple the price, way to go ZWZ… Chez Paul is still cheaper, and 100 times better…