What they did is still very wrong but it’s good that they issued an apology.
Thumbs up to Dalal for posting about it!
The Dictateur’s owners official reply on the incident that happened with Ms. Dala Mawad:
On behalf of the Dictateur owners and manager, we would like to apologize to Miss Dalal Mawad for the inconvenience that has happened yesterday. We definitely don’t believe in insulting or assaulting our customers, we go to extreme measures to insure that they have a pleasant stay at our place, but yesterday a misunderstanding obviously got totally out of hand, and for that again we apologize.
As for smoking ban, Dictateur fully respects Law 174, and we’ve been very clear about where our customers can or cannot smoke; our garden and terrace are outdoor spaces where smoking is allowed. Our lounge is a closed space so we prohibit smoking there, and we have been very strict about making sure it remains smoke free. As for the bar, yes it’s a bit in the grey area, since it has 2 open elevations, and different parties are interpreting it differently. However we highly appreciate any further clarifications regarding that case.
Mardig Troshagerian
Dalal is a personal university friend and I respect & applaud her courage & what she did…
Yet I wonder if the manager would have been so swift in clearing the matter, if he was dealing with someone other than the daughter of an ex-MP from Zgharta…
Just speculating, that’s all
So she really is Mouawad’s daughter? Well; again what a freaking corrupt society!
I THINK THEY LOST THEIR FIRST CUSTOMER…
ME
we dont care abt their excuses
kick their retarded manager out
who the f*** he thinks he is
shame on these owners for keeping a guy like this
im not returning to this place no more
and i ll make sure all my friends wont
of course they are going to apologize because the story went viral and they don’t want to lose customers!
if they want to really be professional and reestablish their credibility they should FIRE the guy!
Hahaha exactly for financial reasons
Unacceptable and shameful! Its because of such people in Lebanon who humiliate good citizens like Dalal that we lose hope in this country. And their half-hearted apology wouldn’t really make up for it. They definitely lost me as a customer.
Screw you. I won’t be going back there. I can EASILY find somewhere to spend my money 😉
dalal wants attention thats it . let her mind her own business.
Raed can write.
That’s not an apology nor an act of assuming responsibility. Those are the words of a man too scared to own up and say yes, we were wrong. Blabbing on about ‘grey areas’ and ‘interpretations’ and ‘misunderstandings’ and other such bullshit is blowing smoke up everyone’s ass.
“We fully respect Law 174” but don’t really because we haven’t made a rule about the bar.
It’s really quite simple – say yes, smoking is allowed at the bar…or if you are unsure about the “grey area” allow no one to smoke there. Duh.
That explanation is taking the coward’s way out.
Haha so she lurks in coffee shops and restaurants and watches if there are people violating the smoking law? Some life she has. If I were her I wouldn’t even pay attention on who is smoking and who is not, let alone counting the people who are and watching if the waiter is going to do anything about it haha. Seriously Dalal, you need a hobby.