I’ve been very pleased with the connection and speed ever since I switched from Wise to DSL few months back, but I’ve been having some weird issues that I was only able to figure out on Sunday.
When Ogero first came to install the modem, they put filters on all the phones in the house to prevent any internet disruption, mainly on handy-phones for some reason. This however did not stop the connection from going down occasionally but I always thought it was a problem with Ogero as we are used to frequent short internet outages.
However, internet was down all day on Saturday and on Sunday as well. It would go up randomly then go down few minutes later. I called the support like ten times and they would re-assure me every time that there’s no problem from their side and that my connection is working fine. They would also ask me to check the cables or unplug everything and plug them back. I tried everything and the connection was still dropping until I noticed something. Every time I placed a call with the living room’s handy phone, the internet signal on the DSL modem would go off. I thought it was a coincidence at first but then I tried it 4 times and it would disconnect over and over again.
As a result, I unplugged the phone line from this specific handy phone and the connection stopped dropping. Noting that the phone has a filter, and we barely use it, I don’t understand why it would cause a drop in the internet connection and have no clue on how to proceed to fix it. I guess I will have to call back support today.
i switched from Ogero for this they told me that my router was broken so i bought a new one and it didn’t work
it is like you unplugge the ADSL cable and replugge it
i changed to IDM for this reason
There’s probably just something wrong with the filter.
Unrelated:
Switching to Ogero is the best choice you could have ever made!
Fuck the phone! DSL is more important!
Start answering less calls and playing more Dota!
Also, since you have Ogero are you aware they give unlimited download at night? It would be a shame if you’re not using uTorrent(I mean you’re Lebanese after all, who the hell buys legal stuff in Lebanon?).
Switching to Ogero is the WORST choice from all the DSL providers. Ogero are the only provider in Lebanon that don’t allow you to use your own choice of DSL router nor do they provide you with admin access to the router they give you.
That means you can’t set up dynamic dns or port forwarding or even the DNS servers.
Mark i completely disagree with you, not that i wanna defend Ogero cuz i have alot of problems with them and their useless support team. Anw im with ogero and have my own router and even if u have their router they can give u the info to access it, you just have to send them an email and they will reply. Other isps are not better then ogero simply because ogero control the whole sector and all other isp get their bandwidth from ogero.
Maybe you know someone who hooked you up or maybe they had a different policy a few months back but right now I have Ogero which I got setup around 2 months ago. I called Ogero and they refused to provide me with my username and pass. I passed by Ogero myself and they also refused to provide me with a username and pass. I told them fine dont give me my username and pass just put it yourself in my router and they also refused. In the end I was like at least provide me with admin access to the router you’ve given me and they also refused.
Btw, just to be clear, they did provide me with with a username and pass to access the router they provided me… but it’s not an admin account its a user account which basically allows you to rename your WiFi and set up a different pass etc… That’s probably the access they provided you as well.
Ogero is the worst and that doesnt mean that other ISPs are good, it just mean that Ogero is the worst ISP ever existed.
And Mark, u now know and sure that ogero are the worst so go ahead and select another provider.
Najib Just change the connected filter and probably that would solve it.
Really?? I called ogero once and told him i needed to access port forwarding because my xbox isn’t connecting to xbox live and he gave me the admin username and pass immediately no questions asked!
I still say they’re the best. That’s just my opinion.
Hi Mark.
You can use this user/user credential to extract and decrypt you full configuration including your DSL PPPoE username and password:
http://www.lebgeeks.com/forums/viewtopic.php?id=5637
I’ve tried it 3 years ago and working fine, i’m switching between ADSL modems all the time whenever I’m in lebanon…
Did you guys know that the “so called other ISPs” get their connection from Ogero?
except for VISP but i switched from ogero because of there horrible support team
VISP?
Yes visp.net.lb
After ruining my phone line, the folks from Cyberia told me: Find an electrician and let him fix the line for you.
Will at least you were able to find the main source of internet connections interruption. But then again problem remains unsolved. And I wonder what your Internet Providers advice with this situation.
Hey everyone. Does anyone know the login to ogero tg582n adsl router? I have one and i want to configure it to my isp. I tried user user but no help. I sene them 2 emails but no answer. I need the admin account.
Ok hi gyz i have the same problems the int start with a good ping then it goes up and the internet get slow sow i cant open games like lol or dota . This problem hapen 1 week each 2 to 3 month then the problem get fixed . And this is annoying me and wen i call ogero they tell me that there are no problem from they, and a man from ogero and see my router and tells me that there are no prob . Plz help me gyzz